Privacy Policy
Effective Date: June 1, 2025
- DUI Solutions LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including communications related to DUI assessments and classes.
Information We Collect
- Personal Information: Name, address, phone number, email address, date of birth, driver’s license number, and other identifying data.
- Health Information: Assessment results and program-related information required for compliance, which may be protected under the Health Insurance Portability and Accountability Act (HIPAA).
- Payment Information: Credit/debit card numbers, billing address (processed securely via third-party payment processors).
- Technical Information: IP address, browser type, device ID, and usage data for analytics purposes.
How We Use Your Information
- Schedule and manage DUI assessments and classes
- Contact you via phone, email, or text messages
- Process payments
- Provide customer support
- Ensure compliance with court or DMV requirements
- Improve website functionality and services
HIPAA Compliance & Text Messaging
- We take your privacy seriously and comply with applicable HIPAA standards when handling Protected Health Information (PHI).
- Text Message Communications: By providing your phone number, you give express written consent to receive text messages related to appointment scheduling, reminders, compliance requirements, and program updates. These messages may contain information protected under HIPAA.
- Opt-In: You must opt in by checking a box or entering your phone number during registration or at the time of scheduling services.
- Opt-Out: You may opt out of SMS communications at any time by replying "STOP" to any message. Message and data rates may apply.
- We do not use text messaging for promotional content and do not share your phone number with third-party marketers.
Data Sharing and Disclosure
- We do not sell or rent your information. We may share information with:
- Court or legal entities as required by law
- Service providers performing functions on our behalf (e.g., payment processors, SMS providers)
- As necessary to comply with legal obligations or protect the rights and safety of our clients and organization
Cookies and Tracking Technologies
- We may use cookies and similar technologies to enhance your experience. You can modify your browser settings to disable cookies, but this may affect functionality.
Data Security
- We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children.
Your Rights
- Access your personal and health information
- Request corrections or updates
- Request deletion of your information where applicable
- Withdraw consent for communications
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
- DUI Solutions LLC
- admin@duisolutionsllc.com
- 855-645-8200
- https://www.duisolutionsllc.com